Frequently questions asked

Have questions about our products, or services? Find answers to the most common inquiries here.

Orders & Shipping

Do you offer free shipping?

Yes, we offer free standard shipping on all orders over [amount]. Orders below this amount will have a flat shipping fee.

How long does shipping take?

Standard shipping typically takes 3-7 business days, depending on your location. Expedited options are also available for faster delivery.

Can I track my order?

Absolutely! Once your order is shipped, you'll receive a tracking number via email, allowing you to monitor your package’s journey.

Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping times and fees vary based on the destination.

Returns & Refunds

What is your return policy?

We work with trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery of your order.

How do I qualify for free shipping?

Yes, we offer expedited shipping options, including same-day and next-day delivery in certain areas. Please check availability at checkout.

How long does it take to process a refund?

Orders over [amount] automatically qualify for free standard shipping. No special code is needed.

Do I have to pay for return shipping?

Absolutely! We accept returns and exchanges within 30 days of purchase, provided the items are unused and in their original packaging. Please refer to our return policy for more information.

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